Experience / 04

Marketing Strategy & Ecommerce

At Tarco and American Distribution, I combined brand planning with ecommerce, retail coordination, campaign execution and team leadership. The work connected a seasonal commercial calendar with paid media, CRM, athletes and in-person brand activity.

Platforms & context
Ecommerce / Paid media / CRM / Retail
Billabong Surfing Days. Campaign and community imagery from the seasonal brand programme.

Social audience growth

Reported average monthly audience additions before and after the move from agency to in-house social management.

Reported new followers per month

3.5x pace
Agency-managed1,000
In-house management3,500

followers/month (approx.)

Source: Billabong Summer 2019 marketing presentation, social-media section.

The presentation reports approximate monthly paces. This is not total community growth, ecommerce revenue or an independently isolated causal effect.

Selected experience

Responsibilities / evidence / context

01 / Billabong

A shared direction across channels

Marketing & Ecommerce Manager, Billabong / Tarco S.A.

Aug 2017-Sep 2019

Coordinate brand communication, ecommerce and physical retail across a multi-brand portfolio.

My Tarco remit covered marketing, ecommerce and brand strategy across digital, stores and retail partners. The S19 presentation provides the seasonal planning context and an approximate comparison of follower-addition pace after social management moved in-house.

The reported social pace is not an ecommerce-revenue result. Planned budgets and forecasts are not achieved outcomes.

02 / Element

Annual planning linked to activation

Multi-brand marketing, ecommerce and activation coordination at Tarco.

Aug 2017-Sep 2019 (Tarco role)

Give riders, media, retail and event activity a common seasonal direction.

The annual plan connects the rider team, sponsorships, digital/print media, Bowl Contest, Make It Count and a team tour. The plan explains priorities and coordination. Photographs of completed activations sit in the Events capability; proposed plan details are not presented as delivered results.

03 / Etnies

Ecommerce communication within the brand calendar

Marketing & Ecommerce Manager, American Distribution.

Feb 2013-Dec 2016 (American Distribution role)

Connect online-store promotions with rider and product identity.

At American Distribution my role covered multi-brand marketing and ecommerce. The Etnies selection includes an online-store anniversary campaign alongside rider-led and product communication. These creatives demonstrate the message and offer, not attributable store revenue.

Etnies. Online-store first-anniversary campaign.
Etnies. Rider-led magazine campaign developed with creative collaborators.

04 / C1RCA

Community, product and ecommerce communication

Marketing & Ecommerce Manager, American Distribution.

Feb 2013-Dec 2016

Keep seasonal product communication connected to skate culture.

C1RCA work combined riders, media, Facebook campaigns and brand activations with the ecommerce/product calendar. The 2013 review describes collaboration with Soup Interactive and the community manager. The seasonal catalogue shows a product touchpoint; no sales uplift is inferred.

C1RCA Rock Your Colors. Seasonal product communication.

Let’s talk.

Image viewer

100%